American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Mar 4, 2025

A company that does NOT care.

Recommend
CEO approval
Business Outlook

Pros

pretty good pay, with overtime.

Cons

Supervision and management that pretend to care, but it is all lies. They only say "safety" and "competent person" so they can hold you back, hold you down, and control liability. You are only competent when blame is being passed around. They only use the word safety as a means to control the work that is being done. they are all just discipline policies in disguise. When push comes to shove you are not in control of your safety or your work. Management is in control of everything and they are too lazy to know what's actually going on. This company truly does not care about you or your safety. They will just get rid of you.

Viewing 43 - 45 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.