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      American Water

      Engaged Employer

      American Water reviews

      3.6

      64% would recommend to a friend

      (617 total reviews)

      John Griffith

      65% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      617 reviews
      2.0
      May 9, 2014

      Downward spiral and unhappy employees

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - remote work possible - competitive entry level salary - new technology

      Cons

      - Work life balance out of sync, vacation time ridiculous, unless you spent 20 years with the company - cost cuttings everywhere to balance out higher than estimated costs for new system implementation - previous training opportunities were great, however now due to costs, cuts everywhere - constant changes within the organization, people are exhausted and just not happy anymore - upper management says "open door policy" but they don't act upon it, not listening to employees

      1.0
      May 9, 2014

      Get on the bandwagon

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing segregates them from any other company with benefits, salaries

      Cons

      No work life balance. If you are salaried, you are expected to give many many extra hours while hourly employees get paid. Unfair performance reviews. You have to be in the "IN CROWD" to get promoted. Just smile and be a "GOOD LITTLE SOLDIER" and you can keep your job and not be harassed by management. Never speak up because management thinks they are" god" here and if you even think about calling out any unfair action out by managers, HR will stomp you and hide it. Reorganization was done unprofessionally and without compassion. Favorites were chosen, company did not do what they said about keeping skilled people. It was more like keeping people around you who turn their heads and look the other way when management is unfair. Too top heavy on managment. Especially in corporate. These people might have to really work now due to the reorg, no one left to pass their work off to. Do yourself a favor and find another company. Even if they promise good money, it is never worth it, you will pay dearly. There are no company values, no customer service left......all went bye bye so managment can cut jobs and make big bucks.

      2.0
      Apr 29, 2014

      Nothing there to make you want to join them

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy commute in southern New Jersey Top corporate management seems to be trying to move the company in the right direction

      Cons

      Career advancement opportunities Unreasonable expectations from a truly workaholic boss, especially considering the compensation (I'm planning to leave.)

      Viewing 562 - 564 of 617 Reviews
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      ReviewsAmerican Water reviews

      Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.