American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
4.0
Aug 24, 2014

Very interesting line of work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager is great. He puts up with a lot of junk from lower level employees and still has their best interest at heart. The salary is pretty good, the benefits are excellent and so is the PTO.

Cons

The employees are ungrateful for what they are given. If they would go and work at a less stable company, with less pay and sub par benefits, maybe they would appreciate their jobs instead of complaining all the time.

5.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits - excellent. Provided substantial on the job training plus tuition aid program. Teamwork culture, especially during emergencies. Customer focus. Positive culture with company values which reinforced honesty & integrity. Overall a great place to work.

Cons

Work life balance difficult - on call 24/7. SAP implementation very difficult and interfered with front line supervision ability to get the job done.

5.0
Jul 21, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Co-Workers, Management, Pay, and more.

Cons

Often have to worry about job security and restructuring.

Viewing 571 - 573 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.