American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
2.0
Sep 27, 2015

Training dept

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good salary is competitive

Cons

Work life balance isn't great, lots of extra hours to complete tasks. Very unorganized and constant change in depts, mgmt and work responsibilities

3.0
Aug 16, 2015

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good starting salary plus comparable industry raises, if you work for the right department/manager

Cons

Too many managers, not enough Indians. Management is afraid of diversity among the ranks.

3.0
Jun 16, 2015

Good people, bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are mix of good and technical employees. Benefits are really good. Work life balance is good based on which group you are working with. Socially very good.

Cons

It is hard to talk to management. The way managers conduct the meetings, company does not seem to have vision. Managers are not technical enough to understand employees.

Viewing 133 - 135 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.