American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Jun 25, 2024

CEO IS HORRIBLE

Recommend
CEO approval
Business Outlook

Pros

Better than being homeless I guess

Cons

CEO runs up capital investments illegally to pad her compensation package on the backs of hourly workers. Worst CEO in the 20 years I’ve been here. Susan Story was great and this Susan shares only her name and nothing else.

1.0
Oct 30, 2023

don't work there

Recommend
CEO approval
Business Outlook

Pros

somehow good benefits, salary increases very low

Cons

respect for lower level employees does not fit in the company culture

3.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits from company are very nice.

Cons

Workloads are uneven across the lab space with some people getting more work than others. Highly micromanaged. Very stressful.

Viewing 142 - 144 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.