American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
3.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good. There is opportunity for advancement--especially now that many career folks are retiring. Locations throughout the U.S. Providing an opportunity to move.

Cons

Working long hours, little resources and very lean staff is the norm. Many big changes over the past 10 years leaves little room for employees to get traction and make progress on the latest change before moving on to the next one.

2.0
Mar 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits Nice Work Area Reasonable Pay PTO Close To Home

Cons

Horrible Performance Appraisal Proccess Favoritism Constant Reorganization Not Sympathetic To The Fact You Are A Person and Have a Family I advanced in the company very quickly, when I became one of the higher paid team supervisors management used this against me telling me I was paid too much and needed to work harder. The constant reorganization of the company had me sick every day with fear that I would be booted out. Management uses HR as a scare tactic, honestly I have never trusted another HR person since working here. Due to reorg management changes all the time and the real focus (the customer) is lost. Save your sanity and don't work here.

1.0
Oct 27, 2012

Soulless robots

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll get to be dragged through the hiring process and dumped

Cons

If you've raised 6 kids pretty much on your own so you have gaps in your employment, were left penniless by not one but two husbands so you have bad credit, have not had health insurance so couldn't treat your chronic illness and pass the physical and despite not having gone to college, spent 5 years doing college level work successfully at a major corporation do not apply here because you're still not good enough to work for this company.

Viewing 139 - 141 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.