Does Ameridial pay their employees well?

According to anonymously submitted Glassdoor reviews, Ameridial employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Ameridial. This rating has been stable over the past 12 months.

How satisfied are employees working at Ameridial?

39% of Ameridial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ameridial 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Ameridial?

Customer Service Representative (19) , Customer Service Representative (CSR) (8) , Call Center Representative (3) , CSP (2) , Supervisor (2)

What are the pros of working at Ameridial according to real employee reviews?

"Really Flexible job with good pay" ((in 7 reviews)); "The people are awesome!" ((in 6 reviews)); "Remote work from home" ((in 6 reviews)); "Laid back environment with very helpful management." ((in 5 reviews)); "Flexible hours." ((in 3 reviews))

What are the cons of working at Ameridial according to real employee reviews?

"Had minimal training from a trainer that was not knowledgeable about the subject matter that she was teaching!" ((in 6 reviews)); "Call monitoring tends to be unfair because one supervisor will monitor your calls one way and give you a specific grade then another supervisor will do it another way and completely contradict what you were told by a different supervisor." ((in 4 reviews)); "Floor managers need to take calls new programs before agents, to much favoritism." ((in 3 reviews))

What are the top reviewed Ameridial locations?

Spindale , Canton , North Canton , Chicago , Charlotte , Barberton , New Philadelphia , Raleigh , Shelby , Akron , Alliance , Massillon , Lorain , Columbus , Norcross

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Ameridial

Ameridial reviews

2.9

39% would recommend to a friend

(80 total reviews)

Mark Schmidt

52% approve of CEO

21% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.4

Compensation and benefits

2.3

Senior management

Ameridial has an employee rating of 2.9 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ameridial employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

80 reviews

3.0

May 10, 2022

New company name is Fusion

Call center representative

Recommend

CEO approval

Business Outlook

Pros

When a client program ends they help you get in another program if you want to keep working there. Available work for mobility challenges. Fast hire time if a program is starting. Remote work offered during covid. Perfect for routine call center schedule. Perfect for individuals that do not need benefits. Perform customer service for only one company at a time. Some customer service roles are remote. Some employees will welcome new employees.

Cons

Programs can end suddenly and so your job can change to whatever is open. 12 months work required before benefit eligible. Inconsistent training. Training is best with the company with the program performs part of the training. Technology service poor and impacts employee performance.

4.0

Apr 26, 2022

Family

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very friendly, great environment, family oriented

Cons

Can have long hours with not so great pay for what you deal with

1.0

Mar 9, 2022

Awful place. Liars, liars, liars.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There's only 7 days in a week that they can screw with you.

Cons

They tell lies to get you in. HR makes a LOT of promises that they forget and don't fulfill. The training is a joke. I mean it's like being in a room of 2 year olds! They expect you to work off the clock and get their antiquated systems up and running before you could clock in. Management is a JOKE. They don't care one bit about anything but their bonuses and they are the most back-stabbing, gossiping bunch of adolescence adults I've ever seen. I have a physical handicap and was told prior to accepting the job that I would have access to an elevator. It took nearly THREE weeks to get access. I nearly killed myself several times on the stairs. And they seemed to think it was funny.

Viewing 31 - 33 of 80 Reviews

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