Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,074 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 209 reviews)); "Atmosphere and people are great." ((in 72 reviews)); "Coworkers are great and makes the day go by fast." ((in 42 reviews)); "Good work life balance in here" ((in 37 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 52 reviews)); "Low pay and busy work mostly" ((in 46 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 33 reviews)); "No way to work from home." ((in 26 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

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Amica Insurance

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,024 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,024 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 27, 2022

Internship review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working remotely Contributing actual work Helpful team members

Cons

Work was not that interesting Having to perform IT work

Amica Insurance Response

Thank you for taking the time to review your internship with Amica!

5.0

Feb 23, 2022

Very good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hands on training; great benefits, and a lot of friendly people to work with

Cons

Backlog of work can be overwhelming at times

Amica Insurance Response

Thank you for the five-star review, recommendation and great feedback about Amica’s training, benefits and the employees you worked with during your time here. We appreciate your comments, and please know that we welcome any additional feedback you’d like to share with us directly. If you’re interested in doing so, you can email us at employeefeedback@amica.com. Thank you.

5.0

Feb 22, 2022

Great onboarding process, great company

Account representative

Recommend

CEO approval

Business Outlook

Pros

Great health insurance, 2 weeks PTO, 2 weeks additional sick time, 12 holidays, volunteer PTO days, matching 401k (plus they make extra contributions), over $6k in bonuses within first year of hire (depends on certain conditions -this was just my circumstance), great management, WFH options available, paid lunch every day due to COVID

Cons

no option to WFH 100%, work can be a little boring and repetitive once you're finished with training. headphones can be a headache after using them all day. only thing that would make me happier is if they offered a 4 day work week full time

Amica Insurance Response

Thank you for the five-star review and recommendation! We appreciate your detailed review of Amica’s benefits, 401k options, work-from-home opportunities and management. We’re glad to hear that all of the managers you’ve worked with have been amazing. Please know that we’re always listening and we appreciate all of your feedback about Amica. If you’d like to share any additional comments with us directly, please feel free to email us at employeefeedback@amica.com. Thank you again.

Viewing 787 - 789 of 1,024 Reviews

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