Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to help coworkers and management while building long‑term relationships with customers. I value the trust developed over time with customers, their families, and friends, and take pride in providing consistent, high‑quality service.

Cons

Limited authority to bind certain items or assist management with rate decisions can make it challenging to fully resolve issues. At times, tensions arise when I have more knowledge or experience that differs from newer management

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Amica Insurance Response
1mo
Thank you for the five-star review. We appreciate your recommendation, and we’re thrilled you took the time to provide such detailed feedback on Glassdoor! We thank you for sharing your values regarding helping coworkers and management, as well as providing high quality customer service to customers and their families. We’d like to assure you that we greatly value the feedback we receive from our employees. If you ever have any additional feedback that you’d like to share with us directly, please don’t hesitate to email us at employeefeedback@amica.com. Thank you again!
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Encouraged to be your best. Great Benefits Transparent expectations

Cons

At times it is very busy

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Amica Insurance Response
1mo
Thanks so much for the five-star review about your experience and Amica’s benefits! We appreciate receiving feedback from our employees, and we welcome you to email us at employeefeedback@amica.com if you’re interested in sharing any additional comments with us directly. Thank you again!
5.0
Mar 31, 2026

Supportive culture, strong values, and meaningful work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amica has a genuinely strong culture grounded in integrity, collaboration, and respect for people. Leadership is approachable and transparent, and there is a real emphasis on doing the right thing—for employees, customers, and the community. The company invests in employee development and encourages long‑term growth, not just short‑term results. Teams work hard, but there is also an understanding of work‑life balance, which makes it a sustainable place to build a career.

Cons

Like any organization, change can take time, and processes may feel deliberate rather than fast‑moving. For those who prefer constant rapid change, the pace may feel measured.

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Amica Insurance Response
2mo
We greatly appreciate your recommendation, and we’re happy to hear that Amica’s culture, leadership, and focus on growth and work-life balance have been such a positive part of your experience here. Again, we appreciate your feedback and thank you for the five-star review!
Viewing 16 - 18 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.