Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, opportunities to drive your own career, healthy culture with leadership support, employees who care about our mission, consistent drive to improve our service delivery by leveraging the ideas of employees throughout the organization.

Cons

Leaders should continue to communicate often and increase/enhance communication, especially in times of change. While this is listed under cons, it's becoming a strength.

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Amica Insurance Response
2mo
Thank you for the five-star review! We really appreciate you taking the time to leave such detailed feedback about Amica on Glassdoor. We’re always listening, and thank you again for sharing your experience here!
5.0
Mar 18, 2026

Love my job

Recommend
CEO approval
Business Outlook

Pros

Love working claims there always different and your always learning, Keeps me engaged.

Cons

Sometime busy and overwhelming, Just work one claim at a time.

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Amica Insurance Response
2mo
We appreciate your five-star review, recommendation, and feedback about your experience in our Claims department! If you’d like to share any additional feedback with us directly, please email us at employeefeedback@amica.com. Thank you!
1.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Having the strength to leave a job you need and love to save yourself from workplace bullies.

Cons

The long term staff are in a mob bullying toxic loop. They can ruin the psychologically safety of new hires.

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Amica Insurance Response
3mo
We’re sorry to hear you feel this way and we’re concerned about the experiences you’ve alluded to in your review. Your feedback does not align with what we customarily hear from our team members. Although you no longer work at Amica, we would greatly appreciate the opportunity to learn more about your time here and get some additional details from you. Could you please email us at employeefeedback@amica.com with any additional information and feedback you can share? Thank you.
Viewing 19 - 21 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.