Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 204 reviews)); "Atmosphere and people are great." ((in 71 reviews)); "Coworkers are great and makes the day go by fast." ((in 43 reviews)); "Great training and great surpevisors." ((in 40 reviews)); "Good work life balance in here" ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 49 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 31 reviews)); "No way to work from home." ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,022 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Dec 20, 2023

Cutting commission

Sales

Recommend

CEO approval

Business Outlook

Pros

Not sure what the point is.

Cons

Cutting our bonus and let you know a week before Christmas. Desk jockey. Email Happy to announce how they are going to steal your commissions.

Amica Insurance Response

2y

We're sorry to hear you feel this way. What you describe does not seem consistent with the changes made to our sales plan and commissions. We want to make sure that the recent changes are fully understood, and we encourage you to reach out to local management for clarification. If you email us at employeefeedback@amica.com with your contact information, we'd also be happy to connect with you directly to provide a more detailed explanation. Thank you.

5.0

Dec 19, 2023

Career Development

Sales and client service manager

Recommend

CEO approval

Business Outlook

Pros

I love that Amica provides many professional development opportunities for its employees. I recently attended a workshop that focused in areas of development and growth. The workshop was packed with tools and resources for each of the focus areas. Great experience and thank you Amica for allowing continued growth.

Cons

I don't have any feedback here.

Amica Insurance Response

2y

Thanks so much for the five-star review and recommendation! We’re so glad to hear that you enjoyed the workshop you attended, and we appreciate the feedback about how helpful it was. Thank you again!

3.0

Dec 19, 2023

Micromanaged

Senior representative

Recommend

CEO approval

Business Outlook

Pros

Nice work family that still remain.

Cons

Micromanaged and it’s like a call center

Amica Insurance Response

2y

Thank you for your review. We’re sorry to hear that you don’t recommend Amica after your time here, and we’d like the opportunity to learn more about your experience. Could you please email us at employeefeedback@amica.com so we can get in touch? Thank you.

Viewing 208 - 210 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative - Flex

Associate Customer Care Representative

Associate Customer Care Representative

Amica Insurance

Amica Insurance reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cutting commission

Career Development

Micromanaged

Jobs at Amica Insurance

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