Amica Insurance reviews

3.9

73% would recommend to a friend

(296 total reviews)
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Edmund (Ted) Shallcross III

82% approve of CEO

76% positive business outlook

Reviews by job title

296 reviews

Reviews about "Compensation"

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2.0
Jul 30, 2020

Overworked & Underpaid

Recommend
CEO approval
Business Outlook

Pros

Strong positive introduction Friendly co workers/equals Office parties have tons of food Great moving benefits

Cons

Pay - asked to work LONG hours each week Mixed Performance Reviews - A supervisor will set you to a standard that other account managers in the same office are not at all held to “Don’t ask Don’t Tell” mentality to file work. I’m never supposed to complain or it seems like I don’t know how to multi task Ease off the Engagement approach - as noted before, if I’m off in any way I’m considered to not be engaged. This means you’ll meet with a VP or branch manager who questions your dedication and commitment to do your job Too backed up - Managers are always busy having to do file work or catch up on coaching that they can’t do work for insureds (or can’t even coach!!). This leads to escalated calls and emails to your branch manager Ignoring Your Workers - Managers have watched reps get competitive salary boost year after year (randomly throughout the years too!!). Managers have gotten nothing but one bonus and then the annual bonus. “You’re Salaried” I was told by my supervisor several times to not forget “you’re salaried” which was her way of saying “stop complaining and stay late”. Myself and other managers (even across the country) have been asked to come in earlier and stay later as an expectation with no difference in pay. Some of us in other offices have been having to do this for YEARS. Ignoring employees - Managers in some offices like the Northeast Regional offices work so much more than others and it’s never noticed or cared about. Work Life Balance - it no longer exist. I’m staying late and being forced to work 40+ hours for the pay of 37.5. At the very least offer 40 hour pay to your account managers. Or a 3% flat increase for difficult offices like in the northeast region. Pay Differentials- telling employees that you’re lowering their cost of living pay when their rent is going up AND your own internal paperwork shows inflation for homes going up is nothing more than an insult.

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Amica Insurance Response
5y
Thank you for your review and feedback. We’d like the opportunity to get in touch with you directly so we can better understand your comments and concerns. Would you please email us at employeefeedback@amica.com with any additional details you’d like to share? Thank you.
5.0
Jun 11, 2020

Best Company to Work For

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits Great coworkers Opportunity for growth

Cons

Lower salary, but the benefits make up for it

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Amica Insurance Response
6y
Thank you for your five-star review! We appreciate the feedback you shared about your coworkers, the benefits and opportunities for growth at Amica. Thank you again for your recommendation.
3.0
Feb 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Full range of benefits, good wage

Cons

Poorly managed. Their branch departments work completely separate from their service centers. If you ask what "Workflow" is everyone gives you a different answer. Also they make you fill out a novel of a "note" AKA "macro" for a 5 minute conversation.

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Amica Insurance Response
6y
Thanks for your review. We're glad that your benefits and compensation meet your expectations. We appreciate everything our customer service representatives do to provide such exceptional support to our customers. We'd welcome the opportunity to speak with you further about your comments related to management and workflows. If you're interested, please email us at employeefeedback@amica.com. Thank you.
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