Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,075 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (20) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 197 reviews)); "Atmosphere and people are great." ((in 72 reviews)); "Coworkers are great and makes the day go by fast." ((in 38 reviews)); "Good work life balance in here" ((in 36 reviews)); "Solid company with excellent reputation and training." ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 50 reviews)); "Low pay and busy work mostly" ((in 45 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 33 reviews)); "No way to work from home." ((in 25 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

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Amica Insurance

Amica Insurance reviews

3.9

74% would recommend to a friend

(296 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Feb 26, 2020

There is a thin line between right and wrong

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

they have great benefits, pay is good, and commission

Cons

strict guidelines, and they pick and choose what is okay and what isn't

Amica Insurance Response

Thanks for posting your feedback. We're glad to hear that you were happy with the benefits and compensation that we offer. If you have additional feedback that you'd like to share, please email us at employeefeedback@amica.com. Thanks.

3.0

Jan 15, 2020

Inconsistent with most things

Associate sales representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, salary and great coworkers

Cons

Inconsistency of what’s correct and what isn’t. Training was insufficient

Amica Insurance Response

Thank you for your review! Our employees are what make Amica such a great company, so we’re happy to hear that you enjoy working with your coworkers. Regarding your concerns with training and management – we’re always listening, and we’d welcome the opportunity to speak with you to get a better understanding of your perspective. If you’re interested, please email us at employeefeedback@amica.com. Thank you.

4.0

Jan 9, 2020

adjuster

Contract administration manager

Recommend

CEO approval

Business Outlook

Pros

people, education, internal promotions, you'll likely never get fired for your performance

Cons

have to relocate to get promoted faster, lagging in technology, old school, low in salary

Amica Insurance Response

Thank you for your review and feedback. We appreciate hearing that you enjoy the people you work with and our promote from within philosophy! We’d also appreciate any additional information you can provide about the feedback you shared. If you’d like to get in touch with us about your review, you can email us at employeefeedback@amica.com. Thank you!

Viewing 211 - 213 of 296 Reviews

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