Amica Insurance reviews

3.9

74% would recommend to a friend

(1,023 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, company and people outside of the branch

Cons

I do not have any cons.

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Amica Insurance Response
3y
Thanks so much for the five-star review and the positive feedback about Amica’s benefits! If you’re interested in sharing any additional information with us directly, we’d be happy to hear from you. Please feel free to email us at employeefeedback@amica.com. Thank you again!
1.0
Jul 8, 2023
Recommend
CEO approval
Business Outlook

Pros

*They paid all expenses to get insurance licenses. *They give a decent amount of time off/vacation/holidays.

Cons

*They micromanaged. Management is young and inexperienced, and they lack talent. *Pay is below average. *They do not treat all employees equal, and give favoritism.

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Amica Insurance Response
3y
Thank you for your review. We’re sorry to hear that you don’t recommend Amica after your time here. Please know that our total rewards package is a combination of pay and benefits that is competitive in our industry. We’d be happy to discuss your concerns with you directly, especially when it comes to the treatment of employees. Could you please contact us at employeefeedback@amica.com so we can get in touch? Thank you.
2.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Managers are generally very kind, and want to help.

Cons

The company used to treat agents like professionals then they switched to a call center atmosphere, using Workforce to schedule their employees. Also it takes foreeeever to get basic policies approved because the computer is not designed to approve all quotes, and some have to be referred to an Underwriter. The Underwriters are swamped with work and so many times you lose a sale because we took too long to say yes. Also the software is the wooooooorst! Nothing works, eeeever, but they have the audacity to tell you 'Our metrics show your numbers are not where they should be'. Well get me a system that works and then we can talk. If you want things done on time and you are fast paced this is not the place for you. If you like to take your time, well this is also not the place for you because they give you a truck load of work to do in between phone calls and they are always busy, because its a swinging door at Amica.

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Amica Insurance Response
3y
Thank you for taking the time to share this detailed review. We understand your concerns and we welcome any additional feedback you may have about your time here. Please feel free to email us at employeefeedback@amica.com. Thank you again.
Viewing 256 - 258 of 1,023 Reviews

Glassdoor has 1,073 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.