Customer service rep. Good schedule, ok benefits, good pay. Training is non-existent. Very conservative.
Pros
The schedule was pretty good monday-friday 8 to 5 pm with a one hour lunch and two 15 min breaks. Weekends off and they have about 10 holidays off per year which is more than any company I have ever worked for before. Benefits were ok but health coverage was a bit on the high end for me (around $100 per month). They also have a wellness program that reimburses you for gym memberships but you have to wait until the end of the year to be reimbursed (and yes it is taxed). Pay was pretty good starting around 15/hour. You get 10 vacation days per year but cant use them until you have been working there at least 6 months. You also get 10 sick days per year but you are penalized on your performance reviews if the company feels you used more sick days than average based on your co-workers
Cons
Training is non-existent. You are expected to get your property and casualty license in around 1-2 months after you start there but there is no set training process to make sure new employees are engaged and feel like they are a part of the company. One of the managers basically goes over policies and procedures the first day with you and then gives you an insurance book to read on your own for the rest of the day. You are sent to a class for two days at an off site location where the instructer literally just reads from a book all day. After that you go back to the office you and you will go over some of their computer systems and do a 2 week web based class but you basically just sit in a cubicle and study on your own until you are ready to take the state exams. The office I was located at had a very conservative atmosphere (mostly older adults working there and all the managers were ladies). This isn't necessarily a bad thing but I personally enjoy more diverse atmospheres that are open to new ideas and perspectives. They have a very strict dress code, even on fridays which are supposed to be casual days.