Amtrak reviews

Some departments have excellent upward mobility while some have none; you can hit a career plateau very quickly. If your managers have no clout, then it'll be very hard to effect change.

Amtrak has been underfunded since the beginning. If Congress would commit even half as much to building and maintaining passenger rail as it does paving the country, America could have a stellar rail system. Amtrak needs strong and aligned management that gets customer service and teamwork on a large scale, and needs a serious overhaul of its technology...both what it does/is and how it is managed. The internal systems are hamstrung by bureaucratic red tape from procurement and DT and the divide between management and union employees. With funding that comes and goes with the political winds it is impossible to grow and create a world class rail system. The country needs to commit to rail and commercialize operations, not privatize.