Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Jan 15, 2018

Service Desk Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Bonuses and pay is great.

Cons

Communication from upper management

5.0
Jan 13, 2018
Recommend
CEO approval
Business Outlook

Pros

The potential of moving throughout the company. I started as a coach cleaner moved to the station as a baggage handler and now I'm a CSR ticket agent.

Cons

At first it was only part time. But stick in there. I would say it would be a great job to supplement your current job until an opportunity arises.

3.0
Jan 13, 2018

It's Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family orientated organization but not business orientated organization no matter who is in charge.

Cons

CEO turnover is HIGH and unstable and not financial committed.

Viewing 877 - 879 of 1,274 Reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.