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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,272 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jun 5, 2013

      Amtrak Corporation Service Attendant or LSA, Lead Service Attendant (Resturant Manager)

      Service attendant or lead service attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros of working for Amtrak is the training and benefits. The salary is union wages by the hour and then, over time according to the union regulations. There is usually over time when a train is late. The benefits include medical, dental, optical, a 401K plan, life and sick leave insurance.

      Cons

      The job requires you to work long hours and to be on your feet all day. The breaks are according to union regulations which is taught to the employee during training.

      1.0
      May 25, 2013

      The IT Department is a horrible place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pension plan if you can last long enough to get vested Free rail travel for many trains

      Cons

      IT Department works you to death (literally there have been several employees who died on the job and they weren't that old. They died from stress related illnesses) Other people will take credit for your work and the management isn't smart enough to tell who is doing what The management has a what have you done for me lately. You can have an outstanding achievement yesterday and if you dont have one today you are a bum Doers are not appreciated, but talkers are. If you critize the management they will get rid of you The department is hilghly political

      2.0
      May 8, 2013

      Lack of Leadership and Accountability

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits but Pension was recently cut for new hires so really there's nothing extra unless you are close to retirement then the railroad retirement benefit will be attractive

      Cons

      If you are young ambitious and driven don't come here, it will kill your spirit. Organization is adverse to change, management avoids making decision, there's no clear leadership, finance currently has no CFO/Controller (proves my earlier point). Thinking outside the box or being proactive is discouraged, this is where accountants come to countdown till retirement

      Viewing 1210 - 1212 of 1,272 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.