Amtrak reviews

3.6

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing career good union and amazing brotherhood

Cons

Management is non experienced in railroading themselves. They care more about corporate profits than employee safety and look to scapegoat their wrong decisions on the knowledgeable experienced lifelong railroaders. It's sad and pathetic

2.0
Apr 29, 2016

To much change

Recommend
CEO approval
Business Outlook

Pros

Great teams, enthusiastic people.

Cons

No consistency, to much leadership change, no accountability.

1.0
Apr 27, 2016

Rolling Stock Engineering - Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours - depending on your supervisor. More holidays and PTA than most. Railpass for you and your family. Entry salaries WERE very competitive. Railroad Retirement. We use to have a lot more Pros, but they keep taking benefits away little by little. The word on the street is the Union side of Amtrak is still a good place to be, yet their contracts are being renewed and will probably get all of the cuts as well.

Cons

This is NOT the government company that everyone use to know and rave about to work for; times have changed. Very repetitive daily tasks. Upper management does not really seem to care about anyone underneath them. Benefits have been slashed significantly. Healthcare is horrible now. No more management pension. Bonuses are a joke and are given to favorites if they are even given out, but they are also based on CSI scores that we have not control over. Executive managers still get crazy large bonuses regardless. HIGH TURNOVER RATE for newer employers (hired within the past 10 years) due to upper management not making it easy for employees to stay. Amtrak seems to cater to transient employees now. Always layoff threats due to the governments instability and views about the railroad. There is not even money for parking reimbursement right now. i can keep going....very hard to be promoted within.

Viewing 277 - 279 of 1,272 Reviews

Glassdoor has 1,481 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.