Amtrak reviews

3.6

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Feb 4, 2016

Loving the trains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focused on delivering service to it's customers and ensuring they are safe

Cons

Needs to develop a stronger business model

3.0
Dec 12, 2015

Moving America's populous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great people there that have a passion for passenger railroading. They truly care about safe, affordable transportation that is both comfortable and efficient.

Cons

Funding is always a concern and the railroad becomes a political football many times. Privatization is always a threat.

1.0
Oct 24, 2015

Just don't.

Recommend
CEO approval
Business Outlook

Pros

A great job if you're single, or like to travel. The benefits are decent, as is the pay depending on the city you live in.

Cons

Union rules apply, so upward growth is non-existant. Unsafe rails makes for unsafe work. They have to keep terrible employees because of the Union, but do.nothing to reward the good employees. There's a debit system that requires the employee to pay the company at retail price for any missing stock so you often have to pay in order to work there. There is no electronic way to.count your stock, all food is inventoried through paper lists and meal tickets. If you lose one of those you end up paying retail price. The crews are hardened people who don't like new people, so be prepared to be ignored, cussed at, abused, and blamed for anything that happens.

Viewing 286 - 288 of 1,272 Reviews

Glassdoor has 1,481 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.