Amtrak reviews

3.6

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits once you make Full-Time. Advancement opportunities depending on the position you are looking to make a career out of.

Cons

Being mislead on how long it can actually take to become Full-Time or to post out if your in the Customer Service Department. Training was pretty intense and lengthy for the phone position. Much better to apply for a different position to get your foot in the door. Shifts can change quite a bit as people are able to BUMP you off of your shift based on seniority. Have to bid for shifts. New hires pretty much have to work every holiday.

2.0
Sep 14, 2015

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Railroad Retirement Benefits are great

Cons

Retention rate is low in new management .. no longer the great place to work as it used to be

3.0
Sep 1, 2015

Amtrak Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amtrak pays well, has full benefits, and gives plenty of time off.

Cons

If Amtrak can mess it up, they will. Incompetence everywhere!

Viewing 289 - 291 of 1,272 Reviews

Glassdoor has 1,481 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.