Warning for anyone applying for ITSM / SecOps / Help Desk
Pros
The culture at Anaplan is unlike any other company I've worked for. Frank, the CEO and most of the leadership team are very open and clear with our accomplishments what challenges and opportunities we face, while still keeping open communication to the entire company on where we're headed. Monthly company-wide FAQ sessions with the CEO foster the culture of openness and honesty. Even during recent stressful times (global pandemic) leadership has showed strength and certainty through these times, which has lifted the morale of plenty employees.
Cons
The Pros above apply only to the org not under the CIO. It's not an overstatement and it's clear: your career will not progress here and you will be miserable. You will be overworked, you will not be credited or praised. You will not have opportunities grow your career or experience. You will be disciplined for voicing your opinion. Verbal Harassment should be expected from the CIO on a consistent basis and HR or the ethics hotline will not help you. It's obvious the CFO cannot run an IT org so he hired a CIO and has ignored them since. The entire organization is treated as the step-child of the company by the CFO, and not one employee's concerns are heard. There is absolutely no way to submit anonymous feedback on management. Those who voice opinions and concerns about business decisions and aren't yes-men to the CIO are pushed out and replaced by someone who can only say yes, no matter how technically incompetent they are. All work falls down to lower level employees with absolutely no recognition. However, if you're looking for a high stress job where all management has absolutely no idea which direction to head and love team-wide meetings where you're verbally harassed over drops in video call performance, this is the job for you.