Is Ancestry a good company to work for?

Ancestry has an overall rating of 3.5 out of 5, based on over 909 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Ancestry to a friend and 54% have a positive outlook for the business. The best reviews about Ancestry have been left by employees working as Software Engineer , Software Developer and Senior Software Engineer .

Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Solutions Associate (19) , Customer Service Representative (18) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"Lots of knowledgable people and great benefits!" ((in 106 reviews)); "The benefits are great." ((in 84 reviews)); "Good work life balance and non" ((in 62 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 54 reviews)); "My direct managers were great at helping me find my footing in the company and encouraging my growth." ((in 17 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Pay is low" ((in 34 reviews)); "Senior leadership only wants honest feedback if it's positive." ((in 29 reviews)); "There have been annual layoffs in recent years." ((in 22 reviews)); "Upper management not aligned with each other." ((in 19 reviews)); "Low salaries for administrative positions." ((in 14 reviews))

What are employees saying about Ancestry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry layoffs and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Lehi , San Francisco , Provo , Salt Lake City , Orem , Atlanta , Lindon , Sandy , Los Angeles , South San Francisco , Boston , Utah , United States Coast Guard - Air Station Sacramento , Spanish Fork , Springville , West Jordan , Northbrook , Richmond , New York , Madison , Washington , Raleigh , Dallas , Houston , San Antonio , Indianapolis , Denver , Seattle , Philadelphia , California

Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews

3.0

Jul 7, 2020

A Company Looking to Meet Industry Standards

Senior mysql database administrator

Recommend

CEO approval

Business Outlook

Pros

Ancestry's core subscription business is very strong and growing steadily.

Cons

Senior leadership seems very heavy without any real direction. They seem more interested in following fads than being an industry leader. Any costs can be cut, including industry standard practices for important things like data backups.

5.0

Jun 17, 2020

just doing this to access everything else

Account manager

Recommend

CEO approval

Business Outlook

Pros

great customers to handle their accounts

Cons

working on the phones can be routine

3.0

May 26, 2020

They putting an effort but it's an uphill battle

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

- Great work/life balance, unlimited time-off and wfh policies. - Very good benefits, salary ok. - Open communication and transparency.

Cons

- Culture was destroyed in the last few years. - Infrastructure had changed so many times, disrupts focus on quality products and innovation, and is cumbersome. - Productivity tools replaced for no real reason, and sadly for bad and impractical ones. - Add poor management and you have a combo and poor performance and productivity.

Viewing 397 - 399 of 785 Reviews

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Jobs at Ancestry

People Analytics Manager

Principal Product Designer - Customer Lifecycle

Equity & Compensation Analyst

Lead Product Designer, Share

Ancestry

Ancestry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Company Looking to Meet Industry Standards

just doing this to access everything else

They putting an effort but it's an uphill battle

Top companies for "Compensation and Benefits" near you

Jobs at Ancestry