Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews
4.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

-great coworkers -great atmosphere -tons of perks -minimal stress -great mission -great benefits -free workshops -12 week paid maternity leave after working full-time for a year

Cons

-Pay doesn't compare to other companies as well. Ancestry is well behind the general trends for compensation (at least for lower level workers). -It's also hard to tell which positions are where in the food chain a lot of the time, so if you want to move up in the company, it makes it harder to know which jobs to apply for--especially across departments.

1.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

free lunch once a week, nice staff

Cons

CSA's are treated like second class citizens. their lunch break is shorter. The job is not billed as a traditional contact centre, which it in fact is in the most basic, mundane sense. In the age of excellent company ethos this 'friendly' company offering its staff free lunch just once a week is not up to scratch. Coffee machine is free but they still use throw away paper cups which shows a lack of foresight for this socially conscious era. They have an outdated approach to customer support. you don't feel valued at all. Lame ethos where you feel you can't critisize company or managment. told on first day that there is no hope for promotion out of sector, I mean no wonder everyone quits

3.0
Mar 21, 2018

business model change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

opening of international resources for the genealogy community

Cons

Great company well rounded in resources for family history discovery.

Viewing 541 - 543 of 785 Reviews

Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.