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      Ancestry

      Engaged Employer

      Ancestry reviews

      3.5

      52% would recommend to a friend

      (785 total reviews)
      avatar

      Howard Hochhauser

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      785 reviews
      4.0
      May 2, 2017

      Great and getting better!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brilliant people, great office, super approachable and dedicated management team really listen and take on our ideas at all levels. Always have fun days, office lunches and recognition days to keep us going as a team. It's a great place to work with great team vibe and really is different from other customer service jobs I've had.

      Cons

      It's a smallish team so not a huge chance to get promotion for new job but there are options to grow and work on projects and learn. I'd like to learn more about the business or marketing side but the company seem to hire externally for this. Sometimes there are culture gaps from Dublin and US sides but always getting better at this. More recruitment and more structured training would be good too.

      3.0
      Apr 22, 2017

      Love the product but no the people with power

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent benefit (unlimited pto) - Company paid 50% of food cost - You'll never get fired. manager will hint, you should look around other teams. - Nice new building - Decent holiday parties

      Cons

      - Too many people in the upper management who goes up the ladder for the wrong reason. It's all about the money and power. Not because they care for what they do. - There are guys at ancestry who will literally point fingers for no reason. And a lady who yells all the time over the phone and snaps at people but unfortunately as in the pros, they wont fire anyone! Can we be more professional at work? - Cafeteria food could be better and not so good variety - Too many different managers who give all the raises and bonuses to their favorites. - Never have lunch with CEO. All the does is look up at the clock every 5 mins while he is talking. - CTO loves to change up the org and re arrange your team. Apparently doesnt care too much for team dynamics.

      Viewing 598 - 600 of 785 Reviews
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      ReviewsAncestry reviews

      Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.