Is Ancestry a good company to work for?

Ancestry has an overall rating of 3.5 out of 5, based on over 909 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 52% of employees would recommend working at Ancestry to a friend and 54% have a positive outlook for the business. The best reviews about Ancestry have been left by employees working as Software Engineer , Software Developer and Senior Software Engineer .

Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Solutions Associate (19) , Customer Service Representative (18) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"And it goes without saying the people are great." ((in 95 reviews)); "The benefits are great." ((in 90 reviews)); "Good work life balance and non" ((in 67 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 55 reviews)); "Pay is good" ((in 35 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Lots of changes in Senior Leadership resulting in change management every year or two." ((in 24 reviews)); "Upper management not aligned with each other." ((in 21 reviews)); "There have been annual layoffs in recent years." ((in 21 reviews)); "Very bad managers" ((in 16 reviews)); "Low salaries for administrative positions." ((in 12 reviews))

What are employees saying about Ancestry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry layoffs and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Lehi , San Francisco , Provo , Salt Lake City , Orem , Atlanta , Lindon , Sandy , Los Angeles , South San Francisco , Boston , Utah , United States Coast Guard - Air Station Sacramento , Spanish Fork , Springville , West Jordan , Northbrook , Richmond , New York , Madison , Washington , Raleigh , Dallas , Houston , San Antonio , Indianapolis , Denver , Seattle , Philadelphia , California

Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews

4.0

Jan 10, 2017

Netural

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good life balance. Good PTO.

Cons

Cross team development is bad.

5.0

Jan 5, 2017

Good Times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Place is filled with great people Flexible working hours Very nurturing Felt like an employee Good work life balance Learned a lot

Cons

No cons while working here

5.0

Dec 27, 2016

Excellent people.....love the product......it's a work of the highest value.

Member services

Recommend

CEO approval

Business Outlook

Pros

Excellent treatment of employees. Excellent working conditions. Excellent product. Excellent quarters. Excellent value of product outcome. Overall environment is A-1. The best place in the business world to work.

Cons

It's a call center. The emotional drag can be dehumanizing. The standard protocols are rigid and suffocating. Make sure you are off the call in a certain amount of time. Make sure that you are not one minute late. Even going to the bathroom can be an issue. The calls can be exhausting and there is no let up. I don't see many people lasting any real length of time because of the demands.

Viewing 613 - 615 of 785 Reviews

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Jobs at Ancestry

Graduate Research Co-op, Population Genetics/Genomic Data Science

United States

View job

People Analytics Manager

Genealogist Researcher (United States Mid-South, South)

Data Science - AI Document Understanding, Co-op

Remote

View job

Ancestry

Ancestry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Netural

Good Times

Excellent people.....love the product......it's a work of the highest value.

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Jobs at Ancestry