Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews
4.0
Aug 13, 2016

Call center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and helpful environment, reasonable hours, management tries working with your schedule if you are student. Regular meet ups with manager to evaluate your progress. Good company values.

Cons

Micromanagement with some supervisors. Few mins late from break and manager went searching agents sometimes. Required to know a bit of everything across departments with little or quick training.

2.0
Aug 2, 2016

CSA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relatively easy job....members are usually sane and support is so much easier since we don't have to support the Family Tree Maker software anymore now that its been handed over to MacKiev.

Cons

Trying to move up in the company is a horrible game; aka company culture/politics are awful. Pay is meh, job is stressful. Really high turnover rate means a flood of new hires and accompanying incompetence.

5.0
Jul 31, 2016

Software Engineer

Recommend
CEO approval
Business Outlook

Pros

Best word to describe work is: chill. I can come in anytime and leave anytime, work from home on Fridays, yoga on Tuesday and Thursday's, meditation and massages onsite, my teammates are all senior engineers so I'm learning a lot from them, catered meals on Mondays, tons of benefits (health, vision, $300 gift for transportation monthly), unlimited snacks, great salary : )

Cons

Needs more enthusiasm from workers

Viewing 628 - 630 of 785 Reviews

Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.