Is Ancestry a good company to work for?

Ancestry has an overall rating of 3.5 out of 5, based on over 910 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 52% of employees would recommend working at Ancestry to a friend and 54% have a positive outlook for the business. The best reviews about Ancestry have been left by employees working as Software Engineer , Software Developer and Senior Software Engineer .

Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Service Representative (19) , Customer Solutions Associate (19) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"And it goes without saying the people are great." ((in 99 reviews)); "The benefits are great." ((in 94 reviews)); "Good work life balance and non" ((in 66 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 60 reviews)); "Great team to work with and I really enjoy working enviroment" ((in 13 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Pay is low" ((in 33 reviews)); "Senior leadership only wants honest feedback if it's positive." ((in 25 reviews)); "There have been annual layoffs in recent years." ((in 24 reviews)); "Upper management not aligned with each other." ((in 18 reviews)); "Very bad managers" ((in 17 reviews))

What are employees saying about Ancestry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry layoffs and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Lehi , San Francisco , Provo , Salt Lake City , Orem , Atlanta , Lindon , Sandy , Los Angeles , South San Francisco , Boston , Utah , United States Coast Guard - Air Station Sacramento , Spanish Fork , Springville , West Jordan , Northbrook , Richmond , New York , Madison , Washington , Raleigh , Dallas , Houston , San Antonio , Indianapolis , Denver , Seattle , Philadelphia , California

Ancestry reviews

3.5

52% would recommend to a friend

(786 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (786 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

786 reviews

3.0

Oct 12, 2015

Mostly good experience at Ancestry

Senior document preservation specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits and perks, fun and friendly company culture. For those interested in history, job satisfaction is high - helping to preserve historic documents, and to help customers discover their family history can be rewarding. Management worked hard to provide perks to offset the often tedious work.

Cons

Pay not competitive in some departments, limited advancement opportunities, sometimes baffling promotion decisions. Company seemed to be undergoing a major restructuring, with fewer full-time and more contract positions.

4.0

Oct 8, 2015

Great company, however as with any company, there are Pros/Cons

Senior infrastructure engineer, cloud

Recommend

CEO approval

Business Outlook

Pros

Though the systems are complex, once you have a handle on things, there are plenty of opportunities for growth.

Cons

Different teams have different views on where the focus should be. Needs to be better communication and collaboration between leads as to not reinvent the wheel.

4.0

Sep 11, 2015

Great Company, but New Supervisor Could be a Little More on Top of It...

Archival digitazation specialist

Recommend

CEO approval

Business Outlook

Pros

-Amazing benefits for people who are full-time -Great environment -Great people -Great Cafe -Free food and drinks -Random parties -Fun activities -Free yoga (for those who are full-time? not sure) -Great Cause

Cons

-I wish I could get full-time work, but I'm working on that. -The newest supervisor over the morning shift is not the most professional or the most on top of things at times, but other than that, he's awesome. For example, I was promised a raise after my 90 day review---It's been 7 months and still no 90 day review or raise in sight, and I've asked him, others, and the people above him multiple times. So, not sure whose fault that is, but yeah, it's frustrating because every penny counts for my family right now.

Viewing 676 - 678 of 786 Reviews

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Jobs at Ancestry

People Analytics Manager

Data Science - AI Document Understanding, Co-op

Remote

View job

Machine Learning Engineer, Co-op

Remote

View job

Senior Software Engineer

Ancestry

Ancestry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mostly good experience at Ancestry

Great company, however as with any company, there are Pros/Cons

Great Company, but New Supervisor Could be a Little More on Top of It...

Top companies for "Compensation and Benefits" near you

Jobs at Ancestry