Ancestry reviews

3.5

52% would recommend to a friend

(786 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

786 reviews
4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are excellent and the location of the offices and the physical workspaces are great. Coworkers are genuinely good (nice) and qualified people. The projects I had the opportunity to work on were challenging and fulfilling and contributed to my marketability in my profession. Many of my colleagues were also friends so going to work was pretty enjoyable.

Cons

Some employees in leadership roles lack crucial skills in dealing with subordinates and instill a sense of a ship without a rudder. Future success of the company relies too heavily on a few tenuous outside relationships. The departments and the fact that half of the offices are in another state makes things feel a little compartmentalized. The culture clash between the Provo and SF offices, although a great source of humor, can also be problematic at times.

5.0
Nov 6, 2014

Data Quality Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ancestry.com has a great company culture, and management listens. The HR staff is second to none and will update you on job opening within the company. If your full-time the benefits packages are amazing. If you are a college student looking for a flexible part-time job look no further. Free ice cream, soda, coffee, cereal, fruit, and full meals are super cheap because the company subsidizes the onsite cafe.

Cons

If you are looking into member services(the call center) the company culture is completely different. It is in a separate building, training is top notch, and the current management is empathetic. However, several years ago a certain manager squashed the culture of the call center and turned it into a grinder. He got promoted.

5.0
Nov 3, 2014

Customer Support

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, easy work environment, Growth Potential.

Cons

Not many cons, not many different full time positions available except for content, marketing, and computer programming positions.

Viewing 721 - 723 of 786 Reviews

Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.