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      Ancestry

      Engaged Employer

      Ancestry reviews

      3.5

      52% would recommend to a friend

      (786 total reviews)
      avatar

      Howard Hochhauser

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      786 reviews
      5.0
      Dec 19, 2013

      Awesome Company!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      More perks than you can shake a stick at...constant chances to win things and $ gift cards. Full health/dental benefits from day 1...17 days PTO from beginning, 401K, Sick days, etc. Very flexible for time off. Beautiful building with amazing views. Fun, friendly staff. Even get 2, paid 20 minute breaks each day. So work day is technically 7.20 minutes.

      Cons

      Nothing to do with the company. The job is hard as hell because it's a call center dealing with angry people all the time. Never because of the company but because it's mostly old people that signed up for subscriptions and didn't realize it so they want money back or because they don't know how to use their computers and need help and are angry. Lots of great callers too. I'm pretty worldly but I guess too delicate to hear people complaining all day. It's just not for me.

      1.0
      Nov 26, 2013

      Rebutting the Previous Review by Human Resources-“This is the best company to work for in Utah.”

      Customer solutions associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are really none at all, besides its a job in this economy.

      Cons

      "Ancestry has amazing benefits with the future of their employees in mind. Overall employees are very happy and stay with the company."- This is clearly written by Human resources or a recruiter. One need only look at the almost 90% attrition rate in Member Services and average employment stay of 3 months (training is three weeks), to see employees are not happy and do not stay with the company. Ancestry had to resort a temp company because so many people quit this summer.

      3.0
      Nov 26, 2013

      Okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great, and the product is rewarding. It was nice to get the experience in the industry learning new things. Some autonomy.

      Cons

      Feels like the good ol boy system when trying to advance. The processes and technology is very proprietary so the experience is very limiting when seeking other professions. It would be nice if this were taken into account when hiring, so more hiring is done within.

      Viewing 757 - 759 of 786 Reviews
      Related searches: Ancestry jobs | Ancestry salaries | Ancestry benefits | Ancestry interviews
      ReviewsAncestry reviews

      Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.