10+ Years at Ancestry and this is the worst I've seen it
Pros
Margo joined the company recently as the CEO and within her first 2 weeks was able to sense that things were a bit tense. Since that time, she has been meeting with groups of employees to gather feedback on their experiences and why there is so much dissatisfaction. She is working on a plan, with the rest of leadership, to work towards regaining employee trust and bringing back a culture that makes people want to stick around. Ancestry is currently reviewing all employees, including contributions, skills, performance, as well as pay. The rumor is that they are looking to increase pay to be competitive with other companies in the same area, in the hopes that people will stop leaving for other employment opportunities. I fear this may be too little, too late however. The services that Ancestry provides are invaluable and have changed many lives, we constantly hear stories from grateful customers. This is why I have stayed on for so long and why I'd previously planned to stay indefinitely - that now depends on how leadership decides to address the current state of the employees.
Cons
With the exception of Margo, remaining leadership has been shocked and confused at the results of the most recent employee survey. How so many in leadership can be so disconnected from the people the "lead", I will never understand. All you have to do is walk through the building and you can feel the dissatisfaction. The changes that have come over the last 15-18 months have changed the company so drastically, that it will be years before it recovers. The changes have affected employees satisfaction and enjoyment of working at Ancestry to the degree that people are leaving in droves - Ancestry is bleeding people, so much so that many teams are shorthanded which in turn, is affect not only the quality of work, but the quantity.
