Is Ancestry a good company to work for?

Ancestry has an overall rating of 3.5 out of 5, based on over 909 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 52% of employees would recommend working at Ancestry to a friend and 54% have a positive outlook for the business. The best reviews about Ancestry have been left by employees working as Software Engineer , Software Developer and Senior Software Engineer .

Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Solutions Associate (19) , Customer Service Representative (18) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"And it goes without saying the people are great." ((in 95 reviews)); "The benefits are great." ((in 90 reviews)); "Good work life balance and non" ((in 67 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 55 reviews)); "Pay is good" ((in 35 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Lots of changes in Senior Leadership resulting in change management every year or two." ((in 24 reviews)); "Upper management not aligned with each other." ((in 21 reviews)); "There have been annual layoffs in recent years." ((in 21 reviews)); "Very bad managers" ((in 16 reviews)); "Low salaries for administrative positions." ((in 12 reviews))

What are employees saying about Ancestry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry layoffs and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Lehi , San Francisco , Provo , Salt Lake City , Orem , Atlanta , Lindon , Sandy , Los Angeles , South San Francisco , Boston , Utah , United States Coast Guard - Air Station Sacramento , Spanish Fork , Springville , West Jordan , Northbrook , Richmond , New York , Madison , Washington , Raleigh , Dallas , Houston , San Antonio , Indianapolis , Denver , Seattle , Philadelphia , California

Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (785 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews

1.0

Jul 27, 2023

Broken promises

Corporate accountant

Recommend

CEO approval

Business Outlook

Pros

They will lie and tell you you have benefits

Cons

I was fired when I was pregnant. The HR team promised to extend my health coverage until the end of my pregnancy. Then they cancelled it at the end of the month and never notified me. It was too late to get on my husband’s plan because they failed to tell me they were cancelling my coverage. Ancestry is a garbage employer full of empty promises.

2.0

Jul 22, 2023

Dodgy Management

Member service representative

Recommend

CEO approval

Business Outlook

Pros

They don't mind a party or two

Cons

I hope you like being left out of decisions

5.0

Jul 12, 2023

Great place to work!

Hr-ops

Recommend

CEO approval

Business Outlook

Pros

1) Small teams give one the ability to impact quickly and with autonomy 2) Great manager support and freedom to be creative within company guidelines 3) Culture of inclusiveness

Cons

1) Politics and territorial behaviors at times 2) Budget and layoffs back to back (not sure if that is relevant to today's org)

Viewing 154 - 156 of 785 Reviews

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Jobs at Ancestry

Graduate Research Co-op, Population Genetics/Genomic Data Science

United States

View job

Principal Product Designer - Customer Lifecycle

Senior Software Engineer

Research Manager - Southern US

Ancestry

Ancestry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Broken promises

Dodgy Management

Great place to work!

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Jobs at Ancestry