Ancestry reviews

3.5

52% would recommend to a friend

(786 total reviews)
avatar

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

786 reviews
1.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits package and onsite perks. Most of the employees are delightful.

Cons

The company always says "Degree's aren't a requirement that we follow to closely. Sure they help, but we will always hire the person best for the job" FALSE! I'm walking proof this is not true. I've applied for several positions, some of the positions I've literally been helping do the job, and have been passed up. The reason? Only one I've ever been given is "because you dont have a degree" The company recently laid off employees in February. Told everyone their jobs were safe. Margo joins the company, helps reassure everyone that their jobs are safe. 2 months later, in late July, they announce they're outsourcing the Tech Support call center and lay off several people. People complained in the employee survey, and somehow management was shocked by this. They said "we're going to implement changes" and yet things continue to spiral down. As of writing this, the company is actively losing more people than they can hire. Not just any people either, people who have put 10-15+ years into this company. There is ZERO work/life balance. People here are unofficially expected to put in horrendous amount of hours, give up tons of personal time, and give priority in life to the company. I've literally watched people cancel anniversary dates because they couldn't get away from work.

3.0
Jun 21, 2015

Great mission but declining work place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great mission, useful product - Good business model - DNA product has potential - Leader in the industry - Recognizable brand - Unlimited vacation policy - Nice office and benefits - Easy company to be at, especially if you have a family

Cons

- Political environment. Need to play the game and kiss up to people to get things done or advance your career. - Top heavy company. Senior people are in meetings all day. Junior people do 90% of the work and then each layer in the hierarchy makes some edits to add value. Unfortunately, company seems to value people who can't execute above the people doing the actual work. Example: senior people already get equity when they join the company, and if they try to leave, company throws more cash and equity at them. Junior people don't get equity these days (and if they do, it's not enough to matter), and if they try to leave, company doesn't do much to try to retain them. - Retention issue. Recently a bunch of people in multiple departments left. In teams where there is barely anyone left, company gave promotions to get them to stick around longer. Should have focused on retention in the first place instead of reacting to it. - Program Management is stuck-up because they prioritize your projects. They should be held accountable for keeping projects on track. - Work environment isn't always professional. - Limited career growth. Company always encourages lateral movement. A lot of promotions happened because those people threatened to leave and their team was already short staffed, so the company had to give them something to keep them around. - Senior leadership only wants honest feedback if it's positive. - People are generally comfortable but not motivated. Excluding senior management, the smart/ambitious people have left or are planning on leaving. People who are still there are new, have settled or can't find a job elsewhere. - Unless you're coming in as at least a director, you'll be working hard to make people at the top rich once the company sells itself.

1.0
Mar 8, 2018

bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free catered lunch once per week in SF

Cons

Ancestry's management is horrible and obsessed with catchphrases that they haven't even considered the true meaning of- ex. "speed of innovation". If they knew what speed of innovation was, they wouldn't be years behind 23andMe in the rollout of DNA health products. The company is run as if engineers are just meaningless cogs in the machine which have no input into the products they develop. The company is very management heavy- the ratio of managers to engineers is strangely high. Also the pay is low compared with other companies in the area (SF).

Viewing 22 - 24 of 786 Reviews

Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.