Is Ancestry a good company to work for?

Ancestry has an overall rating of 3.5 out of 5, based on over 909 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Ancestry to a friend and 54% have a positive outlook for the business. The best reviews about Ancestry have been left by employees working as Software Engineer , Software Developer and Senior Software Engineer .

Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Solutions Associate (19) , Customer Service Representative (18) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"And it goes without saying the people are great." ((in 105 reviews)); "The benefits are great." ((in 84 reviews)); "Good work life balance and non" ((in 64 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 55 reviews)); "Pay is good" ((in 34 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Senior leadership only wants honest feedback if it's positive." ((in 27 reviews)); "Frequent layoffs when large projects are finished." ((in 26 reviews)); "Upper management not aligned with each other." ((in 20 reviews)); "Very bad managers" ((in 17 reviews)); "Low salaries for administrative positions." ((in 12 reviews))

What are employees saying about Ancestry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry layoffs and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Lehi , San Francisco , Provo , Salt Lake City , Orem , Atlanta , Lindon , Sandy , Los Angeles , South San Francisco , Boston , Utah , United States Coast Guard - Air Station Sacramento , Spanish Fork , Springville , West Jordan , Northbrook , Richmond , New York , Madison , Washington , Raleigh , Dallas , Houston , San Antonio , Indianapolis , Denver , Seattle , Philadelphia , California

Ancestry reviews

3.5

52% would recommend to a friend

(785 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (785 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

785 reviews

2.0

Aug 18, 2025

Don't Drink the Kool-aid

Content support specialist

Recommend

CEO approval

Business Outlook

Pros

Amenities, Week of Christmas Company Shut Down, Free lunch on-site 2 days a week.

Cons

Bloated middle management, toxic leadership, constant worry about layoffs

4.0

Mar 7, 2025

Great but needs to get back to it's roots

Sr. marketing manager

Recommend

CEO approval

Business Outlook

Pros

The core business and product were great.

Cons

Recent leaders seemed too interested in making Ancestry fit into something it wasn't. It's good to push to change but not at the risk of the core principles of the business.

3.0

Feb 21, 2025

A good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*Remote/hybrid work options *Free lunch Wednesdays *Holiday break at Christmastime *Great people to work with, for the most part *Company mission is very positive and impactful

Cons

Certain individuals are creating a toxic work environment and I'm seriously looking at leaving, which is sad, because it's only a couple people. It's incredible how much one or two people can impact your work. I love Ancestry, but coming to work lately has been really hard. People should be allowed to make mistakes without being treated like criminals. I hate interacting with people who seem to be looking for reasons to find fault.

Viewing 250 - 252 of 785 Reviews

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Jobs at Ancestry

Genealogist Researcher (United States, Lineage Societies)

People Analytics Manager

Staff Product Analyst

Graduate Research Co-op - AI & Representation Learning

Remote

View job

Ancestry

Ancestry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Don't Drink the Kool-aid

Great but needs to get back to it's roots

A good company

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Jobs at Ancestry