Pros
Dress code. Decent base salary (should be higher for what you're asked to do). Health clinic network. Amazing co-workers who become great friends.
Cons
-Almost everything. -antiquated technology. It's like rubbing two sticks together. -Not competitive in their own sector which they basically created! Exec leadership missed the boat several years ago and now it's too late to fix it. Even if it wasn't too late, they don't put the money where it needs to be to fix the biggest problems. They can't seem to drive more people to the site, which is ok because the site is very buggy because they rushed it to market. -Amoral leaders who only care about money, no matter whom they have to lie to or deceive. -Incredibly poor decision making on behalf of executives. -Ad sales people's main responsibility is to say as little as possible about the truth of the product. There is a lot of deception of the advertiser base. -Client Success' main responsibility is to beg the advertisers to stay with the advertising once they find out they've been fleeced. The system is stacked hard against new advertisers, so it is stacked hard against Client Success. -Management is more concerned with people being on the phone for 90 minutes per day than they are with them hitting renewal goals. You can get fired in four weeks for not hitting talk time, but you can last almost forever there without hitting goal. -The number of people in the Client Success department who have had to go on antidepressants is shocking. The free clinic that Angie's List provides had to start staffing someone to deal with all the depression cases. -The management is very adversarial, constantly trying to find new ways to retaliate against employees who speak their mind. -So many other problems. This is a toxic company.