Angi Client Success Representative reviews

The most disorganized company I've ever worked for. Interdepartmental communication is HORRIBLE. Drastic changes to comp, constantly moving goal posts without giving employees a chance to catch their breath. Narrow chance of making more than OTE, and ZERO opportunities for growth. Constant change that forces employees to have to "adapt" and overcompensate for all the software and processes that don't work. Have to make 130+ calls a day just to hit ote. The whole department is stressed and very unhappy and Angi either has no clue, or doesn't care and actively gaslight us in the all hands after they omit negative feedback from the pulse surveys. Oh and we have PTO that everybody in the department is afraid to use or they will lose their job since moving us to a 2 week cycle like sales dept. It's a one way ticket to burnout but Angi does not care. They will say and do anything to avoid paying their people more.

If you have OTE, going above and beyond will not be rewarded. You can be outperforming team and metrics, but OTE will handicap your potential for additional earnings. On multiple occasions management made adjustments to keep us within the range. Management should reward and encourage the above and beyond mindset by actually rewarding those representatives - if large part of their earnings is based on commission.