Angi Client Success Representative reviews

3.0

42% would recommend to a friend

(55 total reviews)
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Jeff Kip

20% approve of CEO

15% positive business outlook

Client Success Representative employees have rated Angi with 3.0 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Client Success Representative professionals have an average working experience there. Angi is rated in line with the average (within 1 standard deviation) by Client Success Representative professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

55 reviews
1.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers are the only reason to work here.

Cons

Terrible compensation scheme; unlawful business practices encouraged to promote a failing, expensive and ineffective product; Sales team allowed to make false promises in order to secure a sale, which the CS team then bears the brunt of, completely useless and spineless management team.

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Angi Response
3y
Hello, and thank you for your feedback. The issues you’ve raised are concerning and inconsistent with our core values. We do not condone any use of unlawful business practices and take these claims seriously. We believe in our product and our platform's ability to help people love their homes, while helping pros do what they love. This is shown by the over 250k+ pros and 150m+ homeowners that have used our platform. We wish you the best of luck in your future endeavors.
1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

It was work from home

Cons

Always on the on the phone getting yelled at/ cussed out for a product that wasn’t good. Angi doesn’t advertise for Angi, but I would have to spend all day telling small business why they should advertise on Angi.

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Angi Response
3y
Thank you for taking the time to write a review. We are sorry you did not have a better experience while here.
5.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

I have been at this company for over 8 years. I love the culture and the people. Everyone is so willing to help for the best interest of our service providers.

Cons

Working from home is not the same as being in an office with my co-workers. I miss everyone and the atmosphere we created while we were together.

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Angi Response
3y
Thanks for your feedback - and congratulations on a long tenure at Angi! We know that our remote work environment presents its own challenges and we'd be remiss to think that everyone loves working from home. We do know that a lot of our staff appreciates the flexibility that remote work provides however and so we do our best to foster a supportive, engaging and lively remote work experience. If you have suggestions about ways to improve working from home, please reach out to your manager or to hr@angi.com with feedback. Thanks in advance!
Viewing 13 - 15 of 55 Reviews

Glassdoor has 4,512 Angi reviews submitted anonymously by Angi employees. Read employee reviews and ratings on Glassdoor to decide if Angi is right for you.