If I could give HomeAdvisor 0 stars...I would. I truly hope this review will stop a new college grad or someone looking for a job after being laid off in the pandemic from joining this company.
Have you ever watched a MLM "team call?" If not, I encourage you to before joining HomeAdvisor. The structures are very very very similar. They have "team calls" to help "pump" you up by throwing all these top sales rep's numbers in your face. It's a MLM. They stress how you will make six figures as long as you come in every day with a "positive mental attitude" and "only get one sale a day." Mind you, you are calling hardworking small business contractors who have put everything into their business to try to sell them "leads." Sure, some people do well on the site but the majority don't. I was encouraged to lie, stretch the truth and was constantly ignored by my manager when I was trying to help out the contractors that trusted me. I would feel so GUILTY at night and even after getting a sale. I would ask myself "Did they know what they even just signed up for? I ran through the script...I should be ok, right?" That should NEVER be how a sales process is. I'm a sales professional, and if that's what you want to be, do NOT join this company. You are a telemarketer pushing for "one call closes" and also have to make 200+ dials a day and required to have 3+ hours of talk time otherwise you are ridiculed by your manager saying you didn't try. These contractors/businesses have been in the HA CRM and have been called OVER and OVER. If you're lucky, you might find someone who hasn't heard the pitch yet who is easily swayed. 9 times out of 10, people are going to cuss you out or hang up before you even saying where you're calling from. It's a joke. There is a HORRIBLE work life balance. They'd say "we TECHNICALLY can't ask you to work off the clock, but we won't say no because you want to make six figures right???"
I was laid off due to COVID prior to working at HomeAdvisor and HA came to me saying how successful I'd be and how much they believed in me (they tell that to everyone). I was excited and quite frankly, was told this fake story of how I'll be able to get back on track and make all of this money. They blast their "friendly culture" in your face when in reality, you are just a number. They genuinely don't care about you unless you're bringing in a lot of money. I was exhausted mentally and emotionally every single day. When I finally was able to find another job, I sent a formal letter of resignation to my manager. Guess what.....I NEVER got an email back from him. I never got even a "Sorry to see you go, I wish you luck" NOTHING. They do not care about you once you're gone. You are easily replaceable. Please PLEASE find a company that values you and wants to help you build your sales skills. This is not the place, unless you don't mind just reading off a script and if you like lying to small business owners.
