Angi reviews

3.5

60% would recommend to a friend

(4,062 total reviews)
avatar

Jeff Kip

62% approve of CEO

54% positive business outlook

Angi has an employee rating of 3.5 out of 5 stars, based on 4,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
1.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Money is decent. The environment is great! A lot of positive and uplifting trainers and co-workers.

Cons

The job itself requires you to persist on the sale no matter what and can be a huge problem for people with a high moral compass.

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Angi Response
4y
We appreciate you taking the time to leave a review! While it's great to hear you enjoy our team environment and training, we're discouraged by your outlook on our sales roles themselves. Sales is an important part of growing our platform offerings and training touches on how to share the best options to customers to tailor our services to their needs so they can be successful. This comes more naturally to some than others but our supervisors and trainers are here to provide support to those struggling. We have a culture designed to put the customer first and have enough leads to go around that we do not push our sales people to sell service providers that do not want to advertise with us. Management strives to create an environment where all representatives feel represented and use regular Firesides to communicate high-level goals and expectations. For those with questions around aspects of their role or outlined goals, we recommend reaching out to a team manager or myself directly. Thank you again for your review. - Tom Cheatham, SVP Sales Strategy
1.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no Pros at all

Cons

Run away as fast as you can

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Angi Response
4y
We appreciate you leaving a review and are sorry to hear you did not have a good experience while working at Angi. It's hard to determine specifics from your review on what factors influenced your rating but we wish you the best in your next role. - Tom Cheatham, SVP Sales Strategy
2.0
Apr 10, 2022

No

Recommend
CEO approval
Business Outlook

Pros

It's work from home I don't really have any other pros to list.

Cons

Oh the story I have about this place. I started in outbound sales at Home Advisor ..switched to inbound which is not only sales but also customer service. Not only do we have to deal with people calling in angrily but we have all these crazy quotas that you have to meet. The only reason I'm giving them 2 stars its because I was happy to have a remote job, and I liked my managers. The pay is very very very very low for the work you do.

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Angi Response
4y
Thanks for leaving an honest review! It's encouraging to hear you enjoy our flexible WFH policies and your direct manager. Our customer service representatives enjoy an uncapped commission structure which provides an opportunity for higher earning potential. Monthly goals and quotas are designed to propel the business forward backing out of high-level metrics that ladder up to our organization's broader goals. We understand that both sales and customer service isn't for everyone, however, encourage all team members to align on goals with their managers prior to the next metric period starting. Manager's input is vital to our success and leadership welcomes all feedback so we can continue to be better today and better tomorrow. We listen to team managers who are on the front lines with representatives so we can build out more efficient and streamlined processes. Thank you again for leaving a review and we hope you see improvements within your day-to-day soon. - Melissa Brown, VP Operations
Viewing 370 - 372 of 4,062 Reviews

Glassdoor has 4,502 Angi reviews submitted anonymously by Angi employees. Read employee reviews and ratings on Glassdoor to decide if Angi is right for you.