- You will be encouraged to make over 400 dials a day. You will be hearing a dial tone or talking to someone the entire day. Many more dial tones than actual conversations.
- You will be calling people who have already been asked to be put on the "do not call list" several times before you. You will encounter many contractors who have a lot of negative things to say about HomeAdvisor.
- There is a lawsuit currently pending where a conglomeration of contractors have bonded together to sue HomeAdvisor for selling fake leads.
- Training managers are more like "whip crackers" than trainers. They are there to keep you motivated and to keep you in the mindset of "DIAL DIAL DIAL!!!"
- You will have "games" to play to try to take your mind off of the monotony of intense cold calling. These games are designed to keep your "activity" levels up. You will hear metrics like "pitch counts" and other things to keep you dialing and believing that you doing the right thing.
- The leads are recycled. Which means you will be calling people who have already talked to 7 or 8 HomeAdvisor sales people before you and said they were not interested.
- You will be encouraged to sell leads to contractors that may or may not exist.
- The contractors often do not need to pay for leads because their businesses are doing great on their own, and yet you will be encouraged to sell to them regardless of whether they truly need HomeAdvisor or not.
- The leads are awful. I was given 100 fax numbers "by accident" or so they said.
- "Early graduation" is actually graduation. If you don't make early graduation, you essentially are given another two weeks to make a couple more sales off the bottom of the barrel leads they give you. Otherwise you are fired there on the spot after 6 weeks.
- They hire 30 plus people a month with idea that not all will "graduate". So if you think they care about your growth as a salesperson, think again.
- You will be asking for vital information like SSN and CC info during your first conversation with the contractor. They inherently will have distrust in this and it will be a very difficult close to make seeing as there is little proof that we are who we say we are on the phone.
- The pay is basically minimum wage and then if you are lucky, SOME commission on top. The commission structure is largely a pipe dream.
