Angi reviews

3.6

62% would recommend to a friend

(4,053 total reviews)
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Jeff Kip

65% approve of CEO

56% positive business outlook

Angi has an employee rating of 3.6 out of 5 stars, based on 4,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Angi is a company full of empowerment and resources for improvement for their sales staff. An incredibly supporting environment and I liked everyone I worked with. The company has a great culture and leadership is very empowering in a genuine way, and is always available as a resource. I would recommend this company to someone who has proven sales success and is looking for a career company.

Cons

It's a very hard product to sell. You're selling to blue-collar workers who don't want to talk on the phone period, let alone to a tele-marketer. The Angi name has been dragged through the mud in the last few years with the FCC order - the order was settled but that doesn't mean anything to people who heard about it. For the aforementioned reasons, you should be an experienced sales person coming into this role, which is not something they explicitly advertise in job postings. On top of all of this it's an established product which means the more bad reviews, the more people have heard the negative aspects. Angi pulls leads from 3rd parties, which leads to a lot of less-than-promising (aka bogus) leads being sold at premium prices. You will regularly be fielding a litany of anecdotal experiences and perspectives, from hard-willed people. Additionally, the commission payout structure incentivizes long term employment and being an instant success at the company. Not necessarily a bad thing by any means, but something to consider. **If you are not selling you will be working a very taxing job for very little money.**

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Angi Response
2y
Thank you for taking the time to share your feedback about your experience working with us. We're thrilled to hear that you found Angi to be a company that empowers and supports its sales staff and that you appreciated the positive working environment as well as the people you worked with. We also appreciate your candid insights into the challenges of selling our product. We realize that sales can be challenging, but we don’t believe that you must be an experienced salesperson to be successful. We have people from all different backgrounds who have had long, successful careers at Angi. Of course, having sales experience never hurts! Regarding our commission structure, we do recognize and reward those who meet certain sales thresholds which happens overtime. However, we ensure that even new sales representatives can successfully earn commissions right away. Thank you again for taking the time to leave a review. We’re so happy that you found our management team to be great. We wish you all the best!
1.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

3% raise every year. No matter what. Inflation, performance, etc. do not matter.

Cons

Financial Reporting is experiencing a high rate of turnover due to poor management. CAO and Controller are aware there is an issue and do not address it. Be especially wary of joining the Financial Reporting team. Accounting and Finance functions are being outsourced offshore, so if you do work domestically, you will have to manage people in different time zones who speak different languages. Company was run into the ground by poor leadership at the CEO and CFO level. Upper level management is not focused on strategy and direction.

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Angi Response
3y
Thank you for your review. We're sorry to hear that your experience at Angi wasn't better. We are committed to providing a transparent and positive work environment, and we take your concerns seriously. We would like to address some of the points you've raised in your review. Performance is a significant factor in merit decisions. Many individuals have received substantial raises based on their performance, particularly when they have taken on additional responsibilities and earned promotions. Regarding outsourcing, it is a practice that is naturally involved in various aspects of our business. As a global company, we offer our team members the opportunity to work remotely, which enables us to have teams operating across multiple countries and time zones. We want to emphasize that no one has lost their job as a result of outsourcing, as it has been used in a cost-conscious manner to supplement our existing team. We have achieved meaningful financial performance improvement over the past year, which we believe is a reflection of the dedicated efforts of our leadership team. We continually evaluate our strategy and make necessary adjustments to ensure that we remain aligned with our mission of helping people love their homes and pros grow their businesses. We appreciate your feedback and wish you the best of luck in your future endeavors. - Christopher Bohnert SVP, Chief Accounting Officer
2.0
Aug 25, 2021

Do not waste your time

Recommend
CEO approval
Business Outlook

Pros

- work from home - I had a chill manager compared to some - my team group chat was entertaining bc we were all constantly sharing stories about the conversations we have with contractors on the phone, so some comic relief considering we all did not enjoy our job

Cons

- antiquated sales tactics (cold calling and one call close) - 3 hours per day leaving voicemails - normal sales are about 1-2 sales per week out of about 1000 calls - leads are soooo bad - script is misleading to contractors (make promises we can't keep) - knowledge of exactly what we are selling to the contractor is non existent - top reps are given better leads - sleazy cars salesman sales tactics are encouraged/expected - insanely high turnover, i had 5 people on my team of 12 quit or get fired in the 7 months I have been here - all around stressful and bad for my mental health, which I brought up several times and was ignored

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Angi Response
4y
Thank you very much for leaving such an in-depth review. We are happy to hear that you enjoyed the opportunity to work remotely. We value our sales team’s help in securing service providers that help drive our business forward. There are new updates in the works that will provide opportunities for the sales team to specialize in specific sectors that we are optimistic will empower the team further. We sincerely appreciate your feedback.
Viewing 67 - 69 of 4,053 Reviews

Glassdoor has 4,493 Angi reviews submitted anonymously by Angi employees. Read employee reviews and ratings on Glassdoor to decide if Angi is right for you.