Angi reviews

3.6

61% would recommend to a friend

(4,058 total reviews)
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Jeff Kip

64% approve of CEO

56% positive business outlook

Angi has an employee rating of 3.6 out of 5 stars, based on 4,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
1.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

There are great benefits you just have to be sure you are using them! They are relatively flexible with WFH, however, the return to office has been messy including an email sent to your supervisor if you missed an “in-office” day. The Denver office is cool with beer on tap, snacks, a pool table, and pinball machines. The accounting team is fun to be around.

Cons

The office is big and relatively empty making the environment very quiet with being able to overhear EVERYTHING. The conference rooms are nice but Zoom is still heavily used due to hiring so many remote workers during the pandemic. Unlimited PTO is great but supervisors will often question you or make you feel bad for taking time off, this is totally dependent manager to manager. There is definitely a lack of leadership so even if you can find support from your manager, your manager may not be finding support from their manager. A lot of processes feel clunky and due to lack of support from leadership it makes it hard to update processes. Or if processes are updated, you likely won’t see any appreciation. Expect LATE nights or do not believe their “work-life balance” as that does not exist in the accounting department.

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Angi Response
3y
Thank you for sharing your thoughts on working at Angi. We appreciate your candor and are pleased to hear you found a great team and fun workspace while at the office. As we acclimate to a hybrid work model we are continually working on making the in office experience as harmonious as possible for both our remote and in-office team members. This is why we have policies in place that address hybrid best practices as well as office and conference room etiquette. We understand the importance of strong leadership and we are committed to providing all of our managers the resources they need to lead their teams effectively. We routinely offer management training programs to support this. While we strive for an ideal work-life balance across the company, in certain departments such as accounting, we acknowledge it is more difficult given the uneven workload. We attempt to make-up for it by encouraging employees to take time off during slower times. Thank you again for taking the time to share feedback, we wish you luck in your future endeavors. - Christopher Bohnert SVP, Chief Accounting Officer
2.0
Dec 31, 2022

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

- Intelligent team members - Most managers genuinely care about their reports - Unlimited PTO (I took 30ish days in 2022) - WFH if you live outside a hub city (for now, at least)

Cons

I’m posting because Angi is currently hiring for a new SEO Content Editor. My advice is, if you’re early in your career, consider it if you don’t have other options. If you have other options or have more than 2 years of experience, look elsewhere. I had 5 years and it felt like an intro job. - It’s basically a content mill. You’ll edit an absurd amount of content of varying degrees of quality and density; Angi only works with freelance writers and many of them are not strong writers. The one in-house writer quit recently. You’ll sometimes write an article. - Quantity over quality: Your managers will, of course, claim they care more about quality than quantity. While this is likely true, in practice, that’s not the case. You’re expected to hit the goals no matter what, and the end of every month is always a fire drill. Leadership now says that they’re moving away from a quantity goal in 2023, but I doubt much will change in terms of pressure or lofty goals that really don't matter other than appeasing C-level. - Shifting expectations. Everyone in digital marketing understands that goals change as needs arise. However, my manager would spring new goals on us even after communicating via email that X was the goal for the next week. Then, in the middle of already pushing to hit that goal, they would Slack to tell us to nearly double that goal with a few days to go, saying that they, quote, “Already knocked out two” articles, only for my teammate and I to learn that those “knocked out” articles were full of errors, underscoring that my manager didn't understand the effort and attention to detail our roles require. - Pay discrepancies. Everyone on the team was very qualified, had comparable experience, and did the same amount of challenging work. The pay gap—even when accounting for location—was broad: one team member made ~$10k less than I did and lived in an equally high COL area. - No growth opportunities. You’ll be an SEO Content Editor for your tenure. There’s literally no room for growth. One editor was promoted in my 1.5 years there, and others were looking for promotions—for which there is no path. Without being hyperbolic, I didn’t learn any new skills or improve existing ones while at Angi. Everyone who quit is now in either a senior or manager position. - High turnover. 5 of the 10 editors, plus a manager, quit between summer and December, most of us sharing similar frustrations. This will likely continue if things don’t change. - Poor company culture. Angi is going through a lot of changes. Higher-ups will point to a vague Angi Value (there’s a lot of them) about being “better today, perfect tomorrow,” without addressing employees’ concerns in the monthly Pulse surveys. Yes, managers read them, but I can’t point to a single thing that improved. Outside of the team, Angi as a whole is in a rough spot, and people are quitting or getting fired left and right. It’s not a good look when the CEO announces RTO within 3 weeks and then “steps down” a couple weeks later to be replaced by the parent company’s CEO. I’m sure they’ll reply about growth, adapting to change, etc., but let’s be honest: Angi is a four-letter word to a growing number of pros on whom Angi relies to exist. Just read any of the hundreds of Sales reviews.

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Angi Response
3y
Thank you for your feedback. You are right, we are experiencing a lot of change that we believe will create a better product and experience for not only our Homeowners and Service Professionals, but our team members as well. We are sorry you did not feel like your concerns were properly addressed we take all feedback seriously and continue to improve where and when we can.
1.0
Mar 23, 2022

Do not work here!!!

Recommend
CEO approval
Business Outlook

Pros

There are no redeeming qualities to this company. If I could give my experience a 0 star rating, I would.

Cons

The culture at Angi was one I wish to never be in again. The lengths they would go to "push you" rivaled those of a military sergeant. The upper management did not care about you unless you made sales. However it did not even matter if you consistently sold because if you had one or two weeks "off" weeks, you were threatened to be put on a PIP (aka steps to being fired). There were countless times that I can recall when some of the top sellers were actually put on a PIP and their jobs were threatened for having an off couple of weeks. Regardless of this, the sales culture that is encouraged at Angi is laughable. You are taught to ignore the prospective clients you are calling if they object or give any push back. You are taught to talk over them if they are telling you "No" over and over again. There is a reason the company had to rebrand yet again from its previous name of HomeAdvisor to how it is now known as Angi and it has everything to do with the reputation they carried with the prospective clientele. Moral of the story, if you consistently treat people like trash, no one will want to work with you.

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Angi Response
4y
Thank you for leaving a review. Our rebrand to Angi was instrumental in aligning as an organization with the creation of a new mission (to become the home for everything home), core values and leadership. All change takes time and just one year in we are making great progress in reaching some of our shorter-term goals. Sales plays a key part in our success, and we recognize the hard work our sales representatives take on to grow our platform of service professionals. Sales is not for everyone; however, our sales leadership has worked hard to secure additional training opportunities, call simulations and more to best equip teams for success. It's unfortunate to hear about your experience and perception of our culture. Over the years, we are proud to have won Best Workplaces recognition across CO, NYC and Indianapolis as well as other national awards. Team members with specific questions or concerns around sales processes and how they relate to their role are encouraged to speak with their direct manager so we can work towards a solution. Thanks again for your feedback! - Tom Cheatham, SVP Sales Strategy
Viewing 118 - 120 of 4,058 Reviews

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