Angi reviews

There is no integrity on the sales force. The percentage of top performing reps to under performing reps is so far apart that the only explanation is cheating. Sales reps continually steal accounts from their co-workers, but the company doesn’t care because they get their money either way. Contractors who only speak Spanish are particularly screwed over because there is no Q&A department to specifically monitor those calls. The commission plan changed regularly and a majority of people are not making anything but their hourly. They tell contractors who don’t have social security numbers they cannot be a member because they are unable to do a proper background check, when in reality they only want to be able to send you to collections if you don’t pay your bill. The term, “dipping your pen in company ink” may as well be the company slogan. The amount of employee relationships is absolutely unreal and completely unprofessional. I’d guess nearly every training class (which is about every month) loses people in the first week because they realize it’s a joke. Most people stick around because they know how to work the system or couldn’t get a job anywhere else. If the customer is not successful they teach the rep to put it back on the contractor and continue to take their money. “Customer Care” reps are paid massive commissions for getting people to raise spend targets not realizing what is going to happen when they do it, yet the person who signs them up receives no residual for the amount of money the customer spends.

Where to start? 1) The base pay of $29,000/annual is a complete joke; this barely covers cost of living in Denver or New York. The comp plan is pretty awful too- they love to dangle the carrot. It is near impossible to get sales because the company has beat the heck out of any contractor with a pulse in the US. If you don’t get “in the money” during the pay period, you also do not get any sort of retention payout for previous sales- all while the company rakes in money (and pays you $14.50/hourly). Only folks that make any semblance of decent money are maybe top 1% of reps, and sales managers and above. 2) The online leads were complete trash and half the time the prospects had no idea they had actually “registered“, which is likely why they switched to a new model where they want you to prospect on your own- which is also awful considering there are 1400+ reps for the company with no territories, some using web scrapers AND there are positions that are entirely dedicated to prospecting. Also rampant internal politics & favoritism. 3) The product is not very good to say the least. They sell low quality leads to these contractors and partake in shady practices involving lead allocation and account management- which they then always blame on the contractor if something goes wrong. 4) No self-respecting salesman worth their snuff works here anymore, they will literally hire anyone. Knew of multiple people on my sales floor that were literally on H- there was a story floating around of some guy getting the boot for shooting up in the office, and I actually saw people nod off at work. Other than the drugs complete revolving door. Ultimately there are great people that work there (which doesn’t help pay your bills) and I hope they move on to better things. Worst sales job I’ve ever had in my 5+ years of sales experience. Run and never look back. Thanks for reading.