Aon Customer Service (CSR) reviews

3.9

71% would recommend to a friend

(122 total reviews)

Greg Case

95% approve of CEO

81% positive business outlook

Customer Service (CSR) employees have rated Aon with 3.9 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Aon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

122 reviews
3.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and you Work from Home.

Cons

No room for growth. Will work all day.

4.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, community, wellness, benefits, hybrid

Cons

Training program, some antiquated systems

Viewing 10 - 12 of 122 Reviews

Glassdoor has 9,358 Aon reviews submitted anonymously by Aon employees. Read employee reviews and ratings on Glassdoor to decide if Aon is right for you.