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Apex Service Partners

Engaged Employer

Apex Service Partners reviews

4.1

77% would recommend to a friend

(138 total reviews)
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AJ Brown

82% approve of CEO

78% positive business outlook

Apex Service Partners has an employee rating of 4.1 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

138 reviews
5.0
Mar 6, 2025

"Elevating the Essentials"

Recommend
CEO approval
Business Outlook

Pros

Apex invests in both its people and companies (they call them 'partners', a sign of respect for the business) in an authentically long term way. Technicians share in the success they generate, and those who support them have outstanding career growth, too. Fast growing, challenging, and fully of opportunity (as new jobs are almost always offered internally first!)

Cons

This is a newer, FAST growing company.... some will prefer a more predictable, "asked and answered" environment. For example, standard procedures do not always exist, so people are encouraged to develop them as they figure out best practices. Yes the company can be high reward, but expect to work hard and manage some ambiguity.

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Apex Service Partners Response
1y
Thank you for sharing your experience! At Apex Service Partners, we prioritize people first and are committed to long-term investment in our teams and partners. As we grow, we’re continuously working to strengthen communication and support career growth.
1.0
Mar 4, 2025

Avoid at all costs!

Recommend
CEO approval
Business Outlook

Pros

You get paid every week.

Cons

- Very poor leadership with incredibly poor decision making, tells you to fix problems but has no idea how to fix the problems themselves - Describes itself as a people first organization but i've never worked anywhere with such high turnover and a blatant disregard for it's people. - Sets unachievable sales goals and doesn't give you the resources to achieve them. - Promises equity but sets unobtainable goals before you receive a grant If you want to work every hour under the sun and never receive bonus or equity then this is the place for you.

1.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Exposure to multiple brands and industries within the service sector. 2. Some knowledge growth is to be expected - but is not facilitated by Apex. Grab whatever knowledge/skills you can for yourself and get out. (Not applicable to the boots-on-the-ground technicians) 3. Fast-paced environment that can build resilience and adaptability. A great insight on the kind of company you do not want to work for long term. 4. Some coworkers are talented and supportive despite challenging conditions. Connections made here can and are truly worthwhile in both career and personal aspects.

Cons

1. Poor work-life balance: Would often have 10+ hour days with no end in sight. 2. Unrealistic expectations: High revenue targets with shrinking budgets and minimal resources. 3. Lack of long-term strategy: Focus is solely on short-term digital marketing gains rather than sustainable growth. Or being forced to use agency's that were clearly never right for their roles from the very beginning. 4. Bureaucratic approval process: Initiatives require input from 5-10 individuals, slowing down execution. 5. Blame culture: Marketing is held responsible for poor results despite having little control over necessary changes. Often times having to work with choices you had no hand in making. Operational inefficiency's on the actual businesses side were numerous. 6. Forced role transitions: Employees are moved into roles outside their expertise with little to no training or support. 7. Overemphasis on reporting: More time is spent justifying data to operators than executing marketing strategies or campaigns. 8. “Unlimited PTO” is misleading: Heavy workloads make taking time off impractical with no one actually available to provide any amount of adequate coverage while you are out. 9. Low pay relative to workload: Staff are consistently underpaid and undervalued. I was aware of several employees who were being paid far less than their colleagues for the exact same role. Some times with a discrepancy of 10's of thousands of dollars. In a number of cases I was truly disgusted by the sizable gap in pay scale.

Viewing 73 - 75 of 138 Reviews

Glassdoor has 144 Apex Service Partners reviews submitted anonymously by Apex Service Partners employees. Read employee reviews and ratings on Glassdoor to decide if Apex Service Partners is right for you.