As other reviewers have mentioned, there are quite a lot of cons that start at the very top and trickle down. For a company of this late-stage maturity (series D funded) and size, it's truly shocking how poorly managed the company is run. There's a lot of toxic personalities in a variety of leadership roles that is not only accepted, but rewarded.
- The complete strategy for the product, the structure of the org, and all processes/tools have major rehauls every few weeks/months with minimal transparency on why changes are happening or how it affects our roadmap. This leads to a significant amount of time and money wasted on initiatives that don't end up moving forward. Very unclear who's working on what which leads to both things falling through the cracks and redundancies.
- There are many competitors in the market and it's difficult for us to differentiate as we are not focusing on key problems, but spread thin trying to solve everything for everyone.
- People management is very poor here. Many of the people managers either have no experience managing people or don't have the capability to. Lack of communication, support, advocacy, or basic management best practices.
- It feels like individual contributors are being set up to fail. Our OKRs are either completely unrealistic or non-existent so no way to objectively measure how people are performing. Very complicated bonus/performance review cycles that do not reward hard workers and unlike any other framework I've seen at any other company.
- Marketing initiatives that are cringe-worthy that make it embarrassing that this is the company I work for.
- Burnout by almost everyone on the team
- A lot of talk about the importance of 'AI' but no vision on what that means for our product or how we execute it to be competitive with other companies in the market
