AppFolio Operations Manager reviews

4.7

100% would recommend to a friend

(3 total reviews)
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Shane Trigg

100% approve of CEO

100% positive business outlook

Reviews by job title

3 reviews
5.0
Oct 2, 2025

Great people, Great Culture

Recommend
CEO approval
Business Outlook

Pros

The Culture Is Genuinely Great: I know a lot of companies talk a big game about culture, but at AppFolio, I feel it's real. My colleagues are smart, driven, and incredibly supportive. There's this feeling that we're all in it together, and I never feel like I'm competing against my own teammates. People are generally kind, and that makes a huge difference in my day-to-day happiness. I Actually Have a Work-Life Balance: This is a huge one for me. I rarely feel pressure to work late or on weekends. The company really seems to trust you to get your work done, and the flexible/hybrid work options are a lifesaver. I feel like I have a career and a life, which isn't always easy to find in the tech world.

Cons

We Experience Growing Pains: As a company that is still growing so much, I definitely feel the effects of it. Sometimes processes change unexpectedly, and there's a bit of "building the plane while flying it," which can be frustrating when you just want a clear path forward. My Manager's Impact Is Huge: I'm lucky to have a great manager, but I see how a person's experience can really depend on their direct leader. Some of my friends on other teams have very different experiences, and it seems like there is some inconsistency in management styles across the company. eams Can Sometimes Feel Disconnected: As we grow, different departments can start to feel a bit siloed. I have times when it feels like my team is on an island, and communication with other parts of the company could be better. We have to be really proactive to stay aligned with everyone.

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AppFolio Response
9mo
Thank you for taking the time to write this thoughtful and thorough response. We work hard to create an environment where employees feel supported - both at work, and in their personal lives too - so I'm grateful to hear that this rings true for you. I also value your thoughts around some of the challenges of a growing organization. We take all feedback to heart, and will continue to make meaningful adjustments as we learn and scale.
4.0
Mar 22, 2021
Recommend
CEO approval
Business Outlook

Pros

They like to promote from within which opens opportunities to grow and learn, if you're willing!

Cons

Leadership is lacking. Strategic vision is great but execution is poor.

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