Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 204 reviews)); "Company culture is great and business trajectory is impressive" ((in 75 reviews)); "benefits are great" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 54 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 45 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 73 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "Training is extremely stressful You are tested weekly, and the training materials are unclear at best." ((in 14 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

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AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Aug 14, 2020

AppFolio’s incredible culture continues to shine in the face of 2020 adversities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I joined AppFolio years ago for the great culture, leadership’s transparency and the focus on providing great service to our customers. These three traits are the same reasons I still love working at AppFolio and have only been magnified throughout 2020. Our culture has never been stronger. Leadership has done an incredible job navigating some of the toughest situations any of us have had to face (at work and personally). The collective trust and confidence in Sr. Leadership has only grown. Our customers need AppFolio to run their businesses more than ever and the impact our Onboarding and Services teams have made on our customers has been on display in 2020. We aren’t just hanging on right now, we are finding ways to THRIVE in 2020 and we know we’ll come out of this stronger than ever.

Cons

Not necessarily a con, but in an effort to be transparent: New hire onboarding is rigorous and fast paced. We want new team members to be able to come in and make an impact right away. To do that, we set clear goals and milestones but new employee success also requires a great deal of hard work and determination. It pays off though and is really rewarding when new hires can help our customers and find ways to enhance our culture.

AppFolio Response

5y

Thank you for the thoughtful review and the great advice as we grow. Glad to hear you appreciate the culture and are contributing to it every day!

5.0

Aug 11, 2020

Meaningful Work with Amazing Culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The company is full of amazing, unique people with diverse perspectives. It's great for everyone's voice to be heard. High performers are recognized for their contributions. Work-life balance is valued by everyone and encouraged heavily by management. The Covid-19 response has been great by both the leaders taking care of employees and by the teams to make changes relevant to the customer at this time.

Cons

Appfolio has grown greatly recently which is fantastic. However, even though it's anticipated and an area of focus, growing pains are real in some aspects.

5.0

Aug 11, 2020

The place to be!

Key account manager

Recommend

CEO approval

Business Outlook

Pros

Huge focus on culture at this company! All employees WANT to be here and you feel that daily. Culture that focuses on engagement and helping those around you. This starts at the top of the company and is felt throughout.

Cons

The training program is rigorous; however, it's built to ensure your success at this company. This is not really a con, but should be known by any prospective employee. Your success in paramount and will be well fostered during training.

Viewing 361 - 363 of 1,144 Reviews

Jobs at AppFolio

Account Executive - SMB IM

Account Executive - SMB IM

Account Executive - SMB IM

Account Executive - SMB

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AppFolio’s incredible culture continues to shine in the face of 2020 adversities.

Meaningful Work with Amazing Culture

The place to be!

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