Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 204 reviews)); "Company culture is great and business trajectory is impressive" ((in 75 reviews)); "benefits are great" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 54 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 45 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 73 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "Training is extremely stressful You are tested weekly, and the training materials are unclear at best." ((in 14 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Work/Life balance

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 5, 2020

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great company -Stayed for the culture (tho the BDR team can be a bit competitive and somewhat micromanaged -- General nature of the beast -Very flexible and understanding group of people -Actually worry about your development and will look out for you -Will give you the ability to move to departments if you so desire -Great benefits -Your stepping stone if you have no Software sales experience prior to this company

Cons

-If you're going in for a sales role, either get lucky, play the game, or wait it out because the company culture is so good (at least here int he Dallas office) that sometimes having a slot to fill is very scarce and competitive. -Sometimes the transparency of the management team can be frustrating, especially if you understand business movements and why businesses do what they do. Generally, you'll get generic answers because they can't really indulge. -Ultimately tho, a BDR/SDR role is not a career

AppFolio Response

5y

Glad to hear that you appreciate the culture and that you recognize the BDR role can be a great opportunity for future growth at AppFolio. That said, future growth doesn't come from luck, it actually comes from hard work, great performance and a commitment to excellence - we have many many examples of this throughout our company and I hope you're willing to put in the effort to earn that next opportunity!

5.0

Apr 27, 2020

Love my job

User experience designer

Recommend

CEO approval

Business Outlook

Pros

interesting problems to solve, great culture + work life balance

Cons

none I can think of at the moment

5.0

Jan 3, 2020

Best Job Ever!!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

My favorite thing about working at Appfolio is the amount of growth opportunities there are within the company - especially within Customer Success. When I was interviewing for my role, I heard a lot of talk about the potential for growth (something that was very important to me when picking my next job). Within a few months of accepting my offer, I saw first hand the people around me getting promoted to different roles. Within a year of starting, I was also promoted! In addition to that, the culture and environment of this company cannot be matched, this company promotes collaboration and the people I get to work/partner with are brilliant, kind and driven.

Cons

- No dogs allowed in the Dallas office :( - The view out of the window from the Dallas office isn't as pretty as the Santa Barbara office

Viewing 364 - 366 of 1,144 Reviews

Jobs at AppFolio

Business Development Representative - SMB Investment Manager

Growth Business Development Representative - SMB

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Sr. Technology Auditor

Sr. Technology Auditor

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