AppFolio reviews

Appfolio was a great place to work in the past; unfortunately now there’s new leadership in place that makes me feel like there’s no saving it now. The product is bloated and overly expensive for what it offers, and leadership doesn’t care about doing what’s best for its customers even though they keep trying to say “listening is in our DNA.” If that were true they wouldn’t have laid off their entire research team. They’re trying to haphazardly cobble their way through but it’s not working and no one will admit it. They talk a “big and bold” strategy but then say that generative research isn’t important. They are trying to hire a VP of UX, but that’s laughable as who in their right mind would come here? Leadership lies through their teeth, they delay / cancel promos and I wouldn’t be shocked if they did another round of layoffs even though c-level still gets all their bonuses. Rich people gonna rich I guess.